THE INNTERNATIONALE RULES AND REGULATIONS – 2/8/2009
(Required to read prior to submitting resident application)
1. STANDARD OF CONDUCT
Residents and guests of the INNternationale (INN) are expected to be considerate of others and to behave in a manner that does not interfere with their neighbors’ need for privacy, cleanliness and quiet. You are expected to treat the building and its contents with respect; anyone found damaging the INN property will be fined and/or asked to leave. Please do not rearrange or remove furniture from the public areas. The INN staff reserve the right to search a room if furniture from a common area or food is missing from a common refrigerator and is suspected of being there. The INN staff also reserve the right to search a room for cleanliness, contraband, gambling, illegal drugs, alcohol possessed by a minor or any illegal activity that is against federal, state, or city law. The INN staff also reserve the right to consult privately with any individual determined to be a risk to the community of the INN. If it is determined that a particular resident is of safety or health concern, that resident will be asked to leave without refund.
ALL RESIDENTS MUST COMPLY WITH THE FOLLOWING REGULATIONS MANDATED BY THE UNITED STATES AND DELAWARE STATE GOVERNMENT
2. ALCOHOL POLICY
The Unlicensed Sale of alcoholic beverages (alcohol) is forbidden unless a license granted by the ABC is issued for a particular event. This license will only be issued to a non profit organization. Any group leasing the conference center or World Café, that will introduce alcohol during an event will be responsible for monitoring the use of alcohol such that there is no violation concerning alcohol. If the event is an ABC licensed event where tickets are sold for the purpose of reimbursing the purchase of alcohol, the hosting group must be responsible for monitoring the age of any person drinking. During the event the host will ensure that no participant of the event removes alcohol from the conference room, World Café and/or Game room areas. At no time will alcohol be carried out of these areas into any other level of the INN, preventing the monitoring of alcohol. If the event is a non licensed event where there is no reimbursement of the cost of alcohol by ticket sales, the host will still be responsible for monitoring the legal use of alcohol by any participant, and still the removal of alcohol from the above designated areas is not permitted.
3. PARTY REGULATIONS
4. QUIET HOURS
After 11pm, Common areas are to be used by residents only, unless the residents, as a group, have decided otherwise with the permission of the resident director or coordinator. Study Hours: TV’s, Radios and loud conversations should be reduced to a reasonable level after 9:00 pm to enable adequate sleep and privacy. Gatherings and social events using the World Café, game room or reception area are required to reduce their noise level at 11:00 pm but are not required to terminate unless a resident in the facility is affected. If any resident is disturbed after the 9:00 noise reduction time or the 11:00 restricted common areas time, the resident must first contact the resident and/or guests that are disturbing the area before contacting one of the advisors, Coordinator and/or Director. This will develop an important line of communication that will remain open, preventing violations.
5. SECURITY EVENING LOCK UP
The resident key cards to various exterior doors may be limited after 11:00 p.m. until 7:00 a.m to operating only the front door. If this is the case all residents will be aware of this provision either during mass e mail or during check in orientation procedures. This is to prevent intrusion by unwanted individuals from gaining access to the facility in obstructed areas during the night. All exterior doors are on the Monitored Alarm/night vision Camera computer server system which allows 24/7 video recording and instant viewing of the exterior of the building, especially the exterior doors, as well as detecting the particular user of a key card entering any lockable door (including resident rooms) at any time. This allows easier monitoring of resident traffic during evening and dawn hours. Residents must be very quiet when entering after 11:00 pm. Entrance after 12:00 am may be monitored by the on site Resident Coordinator or one of the on site advisors. Our greatest concern is the safety and well being of all the residents. Even though the INN is located in a safe area, across the street from the campus security, there are areas of Newark that have a reputation for late night parties and high crime. The residents will be notified of these areas of concern upon arrival orientation, and should always try to return to the INN before the streets become vacant. Do not bring unknown persons back to the INN late at night unless they are a registered student of the University. Any overnight guest must be approved by the director, coordinator or one of the advisors.
The INN has a building wide NO SMOKING policy. Residents are allowed to smoke on the front porch and Courtyard if there are no windows or doors open in the general vicinity. However, from 9:00 PM until 9:00 AM, these areas are restricted to no use because of noise and smoke that may disturb the residents in the near proximity of these areas. People smoking must place all cigarette buds in supplied containers and must not throw them anywhere on the ground. Because the Courtyard is surrounded by resident rooms, voice and noise will be kept to a minimum at any time when a resident may be disturbed. There is also an area for smoking in the parking lot, either along the property fence or at the end of the parking lot behind the stair tower where there is no windows. Residents may also smoke at the side door of the access street to the parking lot . Never leave the exterior doors open!
7. GENERAL REGULATIONS
Residents are not allowed to have pets in the building unless it is a Seeing Eye dog. Salespeople and solicitors are not permitted in the INN unless approved by the Resident Director or Resident Coordinator.
8. CLEANING, MAINTENANCE AND REPAIRS (see items #13 and #14)
The housekeeping staff cleans the public bathrooms, corridors, lounges, kitchen surfaces, reception area, Game room, laundry area, World Café and Conference area on an alternating schedule – Normally once on Monday and once on Thursday for 5 hours each of those days. If you notice any area that is unclean, please notify one of the advisors or the Coordinator or leave a notice on an advisors bulletin board.
Residents are responsible for cleaning their own individual rooms and bathrooms. Residents are required to clean the kitchen and dirty dishes in the community kitchens after their use. Residents are also responsible for cleaning any common area that they have used for gatherings. These areas should be cleaned as soon as the cooking/gathering is over and may require mopping or vacum. When cleaning the kitchen the resident must clean the surfaces of the stove and countertop as well as any spills that may occur on the floor or refrigerator. The counter tops will always be left dry and clean to prevent damage. Residents will also empty the trash, when full, in their room, bathroom and kitchen to the exterior trash containers. The advisor of each specific floor will assign by schedule, trash removal to those using the kitchens. The dishwasher for each kitchen, if needed, will only be run at the end of the day, after dinner by an advisor. Always scrap and prewash any dish/pot/pan/silverwared, utensil before placing in the dishwasher.
(a) SHORT TERM ROOMS – If the resident is staying for a short period of time (less than 3 weeks in most cases) and the lease is based on a daily rate, the room, linens and bathroom are cleaned ONCE per week by housekeeping and this cost is included in the lease rate. The daily rate is based on a three day minimum except where a shorter period of time is approved by the Resident Director. If the stay is up to a month and the monthly or semester rate is applied, the resident will be responsible for cleaning of the room, bathroom and linens. Residents may choose to have housekeeping clean there bathroom. This will be a charge of $10.00 – $15.00 per week/per resident charge. If the resident chooses to clean their own bathroom, management reserves the right to clean a resident’s bathroom and charge each resident (s) $10.00 if any complaint is received about unhygienic conditions. Management will conduct a bimonthly inspection of each bathroom to ensure its cleanliness. A notice will be left either approving the bathroom or requiring that the resident clean the bathroom within 2 days. Shared bathrooms of two (2) persons or more will be cleaned by housekeeping if the residents sharing the bath cannot agree on a cleaning schedule between them where each of the residents clean such that the bathroom is cleaned once a week. This will cost the residents their share of the cost associated. Cleaning of shared bathrooms will cost $10.00 per resident for each cleaning of a bath shared by two. $5.00 per resident will be charged per cleaning for a bathroom used by four (4).
(b) LONG TERM RESIDENT ROOMS – Residents residing for a semester or longer are termed long term residents. The resident (with a private bathroom), or residents (in case of shared bathrooms), will be responsible for cleaning their bathrooms and rooms and linens. An agreement will be made by the residents sharing a bathroom for a cleaning schedule. A surcharge may be applied if one or more of the residents refuse’s to clean his or her room or bathroom, shared or otherwise. This surcharge will pay for the housekeeping to clean these areas based on the cost stated in (a) Short Term Rooms above.
Maintenance and repair problems must be reported to the front office, Advisor or Coordinator. If repair is urgent, especially involving water or any item concerning damage, please report this immediately (24 hours a day). If the problem is not urgent please write it on the Advisors board located on the residents floor. There are Advisors board located on each floor and in the World Café. These boards have the room# and telephone #’s of the advisors and coordinator
Extermination of insects will only be done upon visible evidence of insects and only to the effected area. Kitchen cabinets and counter surfaces must be kept free of open containers or food crumbs. Please contact the management if you believe that extermination is required in a particular area.
Cooking is permitted in rooms as long as it involves only a refrigerator and microwave. Please receive instructions from your floor advisor if you have not used a micro wave. They cook extremely fast. Hot water boils in a cup within 60 seconds. Always follow the instructions on the food package. We have had a number of fire alarms from improper micro wave usage involving smoke from burning food.
There are five lounges fully equipped for community cooking, one of which is a located in the Café for larger table sitting requirements. All kitchens, except the café kitchen on the lower level, close at 9:00. This is to ensure quiet for the residents living close to the kitchens. The Café kitchen is the only kitchen that should be used after 9:00 p.m. The City of Newark Fire Code states that cooking appliances other than micro wave are NOT permitted in individual single rooms and non-kitchen lounge and reception areas. The micro wave as well as the refrigerator must be of an approved size, both requiring the approval of the Resident Director. The units placed in the rooms by management are of legal size and voltage. No Electric Grills, Ovens, BBQ’s, etc. may be used. Any other device must have the approval of the Resident Director. This is for the protection of all the residents. The INN reserves the right to inspect rooms and lounges for illegal cooking appliances and confiscate any found. A resident who is repeatedly found violating this regulation or any other may be asked to leave. The kitchens have been designed to serve the areas where they are located. Residents should use the kitchen supplied on their floor or the Café kitchen, to avoid congestion and also to allow proper monitor of residents food being stored in cabinets or the common refrigerator of that floor, unless otherwise approved.
All cooking must be followed by cleaning of pots, pans, dishes, silverware, floors (if necessary) and counter tops and stove top. Removing trash and other cleaning responsibilities will be shared by the Residents using the Kitchen. Proper food storage in cabinets, refrigerator or in room is to be insect proof and void of rot or spoilage. Residents must label any food left in the common refrigerators with a date. Upon move out, all food associated with that resident must be thrown out to the dumpsters located in the parking lot, unless given to a particular resident. Dish washers will be run by the advisors after dinner.
THERE ARE OPTIONS FOR THOSE NOT WISHING TO COOK
10. ELECTRICAL APPLIANCES
If you are expecting an overnight guest, you may be able to reserve a separate room for him/her in the INNternationale. You must make a reservation 48 hours prior to the visit with the Resident Director unless shorter provision notice is approved. If you wish to share your room with your guest there is a $10.00 per night fee. The guest must register with the Director before arrival to receive a key card and orientation. Your guest may stay for a maximum of seven nights, unless approved otherwise; however they must fill out an application and be approved for residency at the INN. Residents are responsible for their guests at all times. The INNternationale rules stipulate that no more than two (2) people may reside in a single room. Over nite guests are not allowed in double or double / double rooms because of resident complications. There are public bathrooms located in the lower level, next to the Conference Center and Laundry room. Access to certain areas will be provided by the Resident Directors via the granting of the key card.
12. PICTURE HANGING
Holes and/or tape usage within the resident’s room are restricted to approval by the director. Excessive holes or wall surface peeling due to tapes will be subject to reduction of the security deposit.
13. PROVISIONS SUPPLIED
14. RESIDENT RESPONBILITIES
15. SAFETY AND SECURITY
Security at the INNternationale
All but one outside key card entry doors of the INNternationale may be locked by 11 p.m. After 11:00 pm you may be required to enter at the front door for admittance. If this is the case, all but the front door will automatically lock for all exterior doors, except the front, from 11:00 P.M. until 7:00 A.M. All exterior key card door locks will than again work with the key card at 7 am.
SECURITY CAMERA SYSTEM: IN ADDITION TO THE 9 EXTERIOR DAY/NIGHT VISION DIGITALLY RECORDING CAMERAS MONITORING THE ENTIRE EXTERIOR OF THE INNTERNATIONALE, THERE ARE 7 INTERIOR DIGITALLY RECORDING CAMERAS MONITROING AREAS SUCH AS THE LAUNDRY AREA, WORLD CAFÉ, CONFERENCE AREA, GAME ROOM, OFFICE AND ENTRANCE RECEPTION AREA. IN ADDITION TO THESE THERE ARE CAMERAS MOUNTED IN EACH KITCHEN AREA TO MONITOR COOKING VIOLATION AND ANY VIOLATIONS INVOLVING THEFT OF RESIDENT FOOD FROM STORAGE AREAS OR THE COMMON REFRIGERATORS. Residents must refrain from borrowing any resident foods from storage or common refrigerators without their express permission. Violators will be asked to leave, even for just a single occurrence of taking anyone’s food.
RESIDENT SAFTEY POLICY
THE NUMBER FOR POLICE, AMBULANCE OR FIRE DEPARTMENT IS 911. PLEASE CALL THIS NUMBER IN CASE OF AN EMERGENCY.
TRY TO CONTACT THE RESIDENT DIRECTOR FIRST BUT DO NOT WASTE TIME IF YOU CANNOT FIND ANY OF THE PROFESSIONAL STAFF IMMEDIATELY.
PERSONAL SAFTEY IN THE CITY OF NEWARK AND UNIVERSITY CAMPUS
16. PARKING AT THE INNTERNATIONALE
Parking in the back of the INN is designated to executives, employees and those that have obtained a parking permit. Violators will have their cars towed at their own expense by Goodchild towing services. There will also be a storage fee associated for a violator from the tow yard. Visitor may park short term if the resident they are visiting contacts the director, coordinator or an advisor and obtain permission. The visitor pass isissued and placed on the dashboard inside the visitor’s car. The time of arrival and the time required to vacate the parking area is printed on the pass. These passes are normally issued for a two hour period if required. Visitor passes are only considered for two of the nine spaces unless approval is granted otherwise. If a visitor is present only to pick up a resident they may park in the single short term parking space located in the back. There is one handicap space that is used for the short term 15 minute space. Any other parking requirements are fulfilled by the University of Delaware Red, Blue and Gold lots. Parking in these lots require a UD parking sticker that may be obtained by the Campus Security Office if you qualify. There are maps in the office giving all of the available lots on Campus. You must apply for parking if you will have an automobile.
THERE IS HIGH RISE PARKING ACROSS THE STREET FROM THE INNTERNATOINALE, ATTACHED TO
17. EMERGENCY PROCEDURES:
In case of a fire alarm – exit, preferable out the front door, to the street if possible, but Exit quickly. All emergency exits are marked along with emergency lighting which will engage should an alarm ring. Once outside please call any of the following numbers: The fire department, unless it is a false alarm and cancelled by the Resident Coordinator, Director or one of the Advisors, will be automatically called by our emergency monitoring company.
In case of any emergency call: Fratern Tarimo —302-824-3601
If there is no one present and the emergency is extreme, such as a fire or injury – call 911 immediately first
18. SEXUAL AWARENESS
The University has issued statements to ensure the enforcement of any sexual harassment. The INN has decided to issue its own statement regarding any improper behavior involving sexual content. Since the INN Is regarded as a partnership with the University, our facility will be under more scrutiny than if it was a totally off Campus facility.
It will be the responsibility of any resident to notify management of any improper contact whether harassment or what would be deemed mildly offensive behavior or language. One such action can involve a tremendous spiral event for the INN, an event that would ruin an otherwise impeccable reputation.
Thank you so much for your attention to this matter. We will have a large variety of nationalities, all of which handle such occurrence/ in different manner. What may seem to be appropriate for one Nationality may be totally offensive to another. Please handle all relationships with the respect that is required of this International facility. The following (WWW.udel.edu/PR/UDaily/2008/apr/saam08040408.html) is the link that the University has recently posted on their web site involving their concerns and procedures.
19. FINES FOR “BREAKING THE RULES
If the above rules are broken, with disrespect to the other residents of the INN, a fine up to $200.00, especially for multiply offenses, may be charged on that residents credit card. The inn has tried very hard to create a wonderful living situation for all, and so these rules define the situation that creates respect for all residents, leaving nothing to interpretation. Multiply violations may also result in termination of the resident’s member contract.
All residents are asked to call the Director, Resident Coordinator or one of the Advisors to report a violation. These Numbers are posted on the Advisor’s bulletin board on every floor.
20. EMAIL COMMUNICATION NETWORK
All residents will be responsible to respond to mass e mails sent by Management of the INNternationale. These public address notifications will at times be extremely important.
PHONE LISTING OF ALL RESIDENT ROOMS: This list is permanently displayed on the Office Bulletin Board On the first floor along with a copy of the Rules and Regulations and the Resident Contract. Please register your e mail and cell phone number upon arrival so we may keep in contact with you when necessary.
21. SHOPPING TRIPS
The INNternationale will sponsor shopping trips for the residents of the INN, normally every Saturday at 2:00 P.M. . Additional trips are normally added to shop at the large Christiana shopping mall and Best Buys. Please register on the advisors bulletin board on Friday if you wish to attend.
22. CHECK IN AND CHECK OUT PROCEDURES
All residents are required to attend a short orientation concerning the The Rules and Regulations and Resident Contract, on the day of arrival and check in, unless otherwise approved and at which point the orientation will occur the follow day of check in. It is very important for each resident to be completely familiar with both of these documents to ensure a safe and successful residence at the INNternationale. The Check In will also include an inspection of the residents room for any damage that the new resident will not be responsible for and a notation of what is included in the residents room such that the Check out inspection will be as accurate as possible.
THE CHECK OUT INSPECTION: scheduled the day of check out, unless check out is very early or late at night. In this case the inspection/orientation will be held the next day. This inspection must be complete if the resident is to receive any of the deposit back upon termination or the Resident contract. This will include a review of any violations during the stay, including lost key cards, etc., that may reduce the deposit of the resident. The inspection will also make sure that the bathroom and room, walls, etc, is clean, and there is no damage to the carpet or furniture. Key cards must be returned in good condition at this time. All residents will have a Credit Card Authorization form filed with the Office upon check. This credit card, in which the deposit was taken, will be credited, in the form of a refund, any or all deposit monies due at the time of check out. If there is a balance due at this time, the same credit card will be charged for this amount. If during the residents stay a card expires or a different card is used and the card given to file is terminated, it is the residents obligation to notify the office of any such change and replace the terminated Card Authorization with a new updated Authorization form.
THE CHECK OUT INSPECTION AND RETURN OF DEPOSIT: It is the residents obligation to schedule a check out Inspection on the day of departure, or earlier if the departure is either very late or very early in the morning. If the resident should depart without a check out inspection and review of deposit funds, the card will not be credited the $200.00 Deposit fee and the resident waives all rights to this deposit. If there is damage, unclean conditions or unreturned key card, the credit card on file will be charged extra fees as follows. The card holder on file, whether it be the resident or relative, will loose any rights to deny such charges. Any legal fees associated with collection of amounts due, should the resident cancel the card on file, will be paid by the resident and/or the card holder associated with the Credit Card Authorization form.
23. THE INTERNATIONAL SCHOLARSHIP FOUNDATION
This foundation has been organized by the owners of the INNternationale to extend funds to various residents. These funds will normally be awarded by the University of Delaware even though they are collected by the INNTernationale. Some of the Cultural Events, especially the large events, are designed to collect donations for the scholarship foundation. In some instances, these donations may also be used for special events for the residents and not used to reduce the lease amount for a particular resident. This foundation will also be involved in Grant writing such that available funds will be collected and used for programming associated with the grant and will be designed to increase the success of the INNternationales purpose of Global orientation, peace and education. It is for this purpose that some of the guests that visit the INNternationale as residents will be asked to share their works and insite with the residents in an organized event in the World Café and Conference Center. All Residents are expected to attend if at all possible such that the education and experiences of all may be shared in a comfortable and informal/formal event.
24. ADVISOR/RESIDENT BULLETIN BOARD
It is the responsibility of each resident to read the bulletin board on the floor of the resident. Also if there is any problem that requires the attention of management, to note this on the floor bulletin board. Occasionally there will be an important notice requiring the attention of each resident. These bulletin boards list each of the advisors and the coordinators phone number and room number should you need to locate one. If the need is not an emergency, a note may be left on the Bulletin board. Please, if you have a problem, let us know as soon as possible, especially if it involves plumbing, electric, heating or life safety issues. The advisors will also assist in any problems associated with roommates, transportation, events, computers, telephone, TV, etc.
CONFLICT ARBITRATION – any problems associated with a conflict with the rules and regulations or personal problem may involve an arbitration within the Advisors and coordinator of the facility. If the problem is a conflict between two or more people, the advisors will interview each separately, and than make a decision as to an interpretation of the rules. In this event, the management may decide that a new rule or variation of an existing rule is required to clarify a particular situation. The ruling by the advisors, if contested, will be given to the director for final decision. The ruling by the advisors/coordinator will be given within 2 days at a special hearing. If appealed, the director will have an additional 2 days to hear existing information gathered by the advisors/coordinator arbitration and if necessary re- interview those involved. This decision will be final and respected by all parties.
TERM OF RESIDENCY – The term of residency, as detailed on each reservation, is the length and dates of either the ELI session of which the reservation is based or the the length and dates of the University semester to which the resident is applying. The reservation is not made by the month or calendar 30 day period. Residents are permitted to enter 1 day earlier than the commencement of either the ELI session or the UD semester and must depart within 1 day of the end of the ELI session or UD semester. If a resident is to continue to the next session or semester, OR LEAVES FOR AN EXTENDED PERIOD OF TIME, arrangement MUST be made for the resident to stay during the interim, OR THE ROOM MAY BE LEASED. This must be approved in writing on the reservation. The deposit, as noted on each reservation, is refundable upon departure as long as there is no outstanding violation fee. The deposit and the payment of the reservation is non refundable if requested less than 30 days prior to the arrival of the resident. If cancellation is requested prior to the 30 days of arrival a $100.00 application fee may be accessed.
MEMBERSHIP WITH THE INNTERNATIONALE: Residents are members of the INNternationale and are therefore not considered tenants or leasors of a rental unit. This fact releases the INNternationale and its management and ownership from the Delaware Tenant Landlord Codes.
*BASICALLY ADAPTED FROM THE “IHOUSE PHILADELPHIA” INTERNATIONAL HANDBOOK WITH GREAT APPRECIATION FROM THE INNTERNATIONALE.
Should you have any question please respond via the contact option on our web site, write or call the following contact:
I have read the above statement and entire contract and agree to all the requirements that are stated And further,by submitting the application on line at www.TheINNternationale, or by occupying a residence at the INN, I have agreed to all items within.
|Last Updated ( Monday, 23 February 2009 )|